An update from Norwood Bank- April 3, 2020
Norwood Bank is closely monitoring official information and the latest news about the Coronavirus and doing all we can for the health and safety of our employees and visitors. We have tested plans in place for events such as disasters and pandemics and we will continue to provide you access to all your banking needs.
Stay at Home Order Issued- Reduced Branch Hours
To keep our employees safe and at home, Drive-Up service is now limited to Monday - Friday 8:30 am to 4 pm. On Saturday Drive-Up is closed. Customer Service is available Monday - Saturday by dialing 781-440-4224, 781-440-4241, 781-440-4242 on Saturday.
Prefer to Speak With Us? Important Telephone Numbers
Norwood Bank is fully staffed and here for you operating Monday - Friday 8:30 am to 4pm. Please call the following numbers to speak with a banker.
Customer Service: 781-440-4224, 781-440-4241, 781-440-4242, for balances, deposit rates, CDs , new accounts, and replacement debit cards.
Deposit Services: 781-440-4259, 781-440-4232, for fraud, stop payments, wire transfers, ACH and debit card questions.
Online and Mobile Banking: 781-440-4260
Loan Servicing: 781-440-4211, 781-440-4230, for all existing mortgage and loan questions.
Residential Loans: 781-440-4225, 781-440-4228, for all new mortgage questions.
Infinex Financial Services: Phil Swan, 781-440-4234
Full Deposit Insurance - Complete Peace of Mind.
Each depositor is insured by the FDIC to at least $250,000. All deposits above the FDIC insurance amount are insured by the Depositors Insurance Fund (DIF). The Share Insurance Fund (SIF) merged with DIF in March 2020). Since the DIF began insuring deposits in 1934, no depositor has ever lost a penny in a bank insured by both FDIC and DIF. DIF insurance is available only on deposits in Massachusetts-chartered savings and co-operative banks.
Making large cash withdrawals is discouraged and dangerous.
Keep in mind that the safest place for your money is in the bank. It is a mistake to keep large amounts of cash at home where it could be stolen or destroyed by fire or flood. We will continue to ensure that you will have access to your money either directly or electronically.
Precautionary steps we are taking.
We have taken steps to frequently clean all areas with strong disinfectant and have hand sanitizer and wipes available. Employees are advised to stay home if sick and we are educating them about best practices on hand washing, social distancing, and what to do in case of exposure. Our employees are here to serve your financial needs. All departments are fully staffed. Some employees are working from home and others are at the bank for everyone's safety.
We encourage you to bank anywhere, anytime with Norwood Bank Online and Mobile Banking.
Login or ENROLL now. Online banking users have access to Mobile Banking too! Download the Mobile Banking App from the App store or Google Play.
View your accounts or paid checks, make transfers, pay bills, or make deposits from your phone are just some of the things you can do.
Beware of SCAMS
Finally, scamming and phishing artists may try to take advantage of the situation. Learn more.
Remember Norwood Bank would never call you unsolicited asking for your personal or account information. If you suspect you have been a victim of fraud, contact us immediately.
As the situation evolves we will continue to monitor developments post updates to this page.
We truly value your banking relationship and appreciate your business. Thank you for your understanding and stay safe!
President and CEO